CoJ will now deliver municipal statements via SMS


CoJ will now deliver municipal statements via SMS

Image: iStock

SMSes will include a hyperlink to the precise assertion which will be considered by means of a secured portal or ship via electronic mail as per prospects’ choice.

Municipal payments which might be ordinarily delivered via the South African Post Office (Sapo) or by electronic mail will proceed to achieve municipal account holders within the security and luxury of their very own houses through the Covid-19 lockdown interval and past.

This is based on the City of Johannesburg, who proudly introduced an initiative that kinds a part of the measures taken by the town through the lockdown.

“Sms notifications, containing buyer invoices, will be despatched to prospects via their cell telephones because it seems on our billing system. Smses will include a hyperlink to the precise assertion which will be considered by means of a secured portal or ship via electronic mail as per prospects’ choice.

“Should prospects really feel the necessity to validate the Sms, they might go to the E-Services platform on or register on the town’s E-services platform to obtain their municipal assertion/s via electronic mail,” defined CoJ in an announcement.

To register on the town’s e-services platform: log onto the town’s web site at and choose the “e-services” button on the house web page. You will be requested to enter sure private data and to decide on a username and password.

Once registered, you possibly can go online along with your username and password;

According to the town, the benefits of the SMS (weblink billing) technique of distributing municipal statements are as follows:

  • Customers will obtain their statements nearly instantly as soon as billed;
  • Customers will obtain their statements 1-2 days after it’s been produced, which suggests prospects obtain their statements properly earlier than the cost due date;
  • Customers can view their statements and handle their accounts from wherever on the planet;
  • Customers are capable of view and pay instantly with out having to attend for an precise bill;
  • Customers gained’t expertise the inconvenience of delayed postage providers.

“The metropolis is making an attempt to make it as secure, comfy and straightforward as attainable for our prospects to obtain, pay and handle their municipal accounts.”

The following strategies could also be used when paying month-to-month municipal accounts:

– Internet funds: Kindly organize along with your financial institution so as to add City of Johannesburg as a beneficiary. Most main banks have City of Johannesburg already pre-loaded as a beneficiary. Visit Standard Bank, ABSA, FNB, Nedbank and so forth. Your 9 (9) digit municipal account quantity should be used as your distinctive buyer reference quantity.

– Easy Pay: Pay at any retail outlet offering it’s an Easy Pay facility. Pick n Pay Supermarkets, Shoprite Checkers, Spar Supermarkets and any Easy-Pay factors, in addition to different accredited vendor factors.  Remember to retain your slip as proof of cost.  Simply use your earlier month’s invoice as reference.  Be positive to pay earlier than your account due date for processing the transaction.  When making use of this facility, funds will solely seem after three enterprise days on the City’s billing system.

“The metropolis needs to thank our loyal paying prospects and remind all prospects to proceed paying their municipal payments through the lockdown interval on or earlier than the relevant due date printed on their municipal statements. Should prospects have a question on their municipal account/s, they might log a question by sending an electronic mail to [email protected] It should be famous that the question will solely be attended to as soon as the question decision workforce is again in workplace after the lockdown interval.”

CoJ additional suggested that prospects who might not have acquired their municipal assertion for some or different purpose, or have no idea the steadiness on their assertion, ought to proceed paying the typical month-to-month consumption with the intention to maintain accounts updated.

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live at 2020-04-15 16:35:08



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